Stable and growing company, friendly team and fabulous caree opportunities. CBD location.
Client is a well recognised name in the market with a reputation for providing an excellent service to their clients. This ensures that their client base continues to grow through recommendation and referrals. They currently have a fabulous opportunity to become a member of their CFD client service team. This is a friendly and sociable team managed by supportive and encouraging team leaders. The team leaders themselves have worked their way up in the team and have hands on experience within the role.
Key Responsibilities:
Provide clients with exceptional client service in relation cfd products
First line support for product knowledge, IT, payments via phone and email
Meet department KPI's in relation to call quality
PS146 / RG146
You will be a good team fit if you are polished, professional and have a down to earth attitude. This really is a marvellous opportunity to join a growing company that looks to promote internally. From the client services team people have been given the opportunity to move into sales, dealing, compliance and various other areas of the company.
Ideally you will have your PS146 / RG146, however the company are prepared to sponsor if you have a strong background within customer service.