-Co-ordinate the day-to-day activity of the EMEA collections function/team, managing five members of staff.
-Collect monies directly from clients and manage a key value portfolio
-Hold weekly review with the collections team to identify problem accounts and provide guidance and support where necessary
-Chair monthly team meetings to discuss high level collection issues and provide feedback to staff
-Co-ordinate escalation process of problem accounts to Global Receivables Manager and line of business management.
-Attend weekly meetings with manager to compare aged receivable metrics against team objectives and discuss solutions to any issues that impact the objectives and prioritise workflow accordingly
-Attend monthly interdepartmental meetings with Issuer Relations to discuss progress pending issues preventing collection
-Co-ordinate the initial stages of the refund process liaising with the treasury department periodically
-Chair weekly meetings with the Cash Application department to discuss progress with cash application queries
-Hold bi-annual performance evaluations for all team members and set objectives for the forthcoming year.
-Attend interview meetings with manager to assess potential candidates for collection associate positions when vacant positions become available.

Qualifications:

-Minimum of 2 years supervisory or management experience in a corporate environment
-Minimum of three years experience within a collections function. Five years preferable but not essential.
-Intermediate Excel skills essential. Expert level preferable
-Strong communication skills at all levels

Benefits:

Moody's offers a comprehensive benefits package including
medical, dental and vision coverage with 401k plan (up to 121%
match), 15% discount on Moody's stock purchase, Pension Plan,
Tuition Reimbursement and Employee discounts to various
educational, cultural, arts/entertainment and world class
sporting events

Company Profile:

Please submit your resume to the email below for consideration.

Moody's Investors Service is among the world's most respected, widely utilized sources for credit ratings, research and risk analysis. The firm publishes market-leading credit opinions, deal research and commentary, serving more than 9,000 customer accounts at some 2,400 institutions around the globe.

Moody's ratings and analysis track debt covering more than 100 sovereign nations, 11,000 company issuers, 25,000 public finance issuers, and 70,000 structured finance obligations.
Moody's Investors Service is a subsidiary of Moody's Corporation (NYSE: MCO). The corporation had reported revenue of $1.7 billion in 2005.

Additional information about the company is available at www.moodys.com.