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FactSet is a leading provider of integrated online financial and economic information to the global financial community. FactSet offers mission critical investment research and work flow solutions to analysts, portfolio managers, investment bankers and other financial professionals. Our services are used by the top 10 global investments banks and 95 of the top 100 asset managers.
The Company is headquartered in the United States and is recognised as a leader in its field. The rapidly growing European operation employs over 500 people and has offices in Paris, London, Milan, Amsterdam and Frankfurt. For further information about the Company, please visit: www.factset.com.
As a FactSet Consultant you will join the biggest and fastest growing department in Europe. You will combine your strong knowledge in finance with a thorough understanding of the FactSet applications and will be given immediate responsibility, working directly on exciting and challenging projects and delivering business solutions for our clients. You will offer support in a variety of ways, including: - Answering day to day client queries and providing creative solutions through expert telephone and helpdesk support and on-site consultation
- Implementing challenging projects which help optimise our clients’ workflows
- Training clients individually or in group environments
- Proactively managing client relationships
- Visiting clients in their offices to provide on-site consultation and training
- Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that clients are getting the most out of the system.
A career in Consulting at FactSet is a unique opportunity to gain a breadth of knowledge and experience within the financial industry which will lead to further exciting career prospects.
FactSet offers a competitive entry-level salary with attractive benefits. We expect a lot from our Consultants, but in return we offer exceptional ongoing training and support. You begin your career in our London office, with 5 weeks of intensive training in London, giving you an insight into our products, our clients and the financial markets. This commitment to development will continue throughout your FactSet career with numerous opportunities to attend both business and personal skills training, work on specialist assignments and to gain professional qualifications.
We welcome ambitious, service oriented and enthusiastic team players with proven ability to take initiative and find creative solutions. Applicants must have a genuine interest in Finance, as well as the desire to continually learn and develop in an ever-changing environment.
Specific requirements for the position of the Support Consultant are: - A good bachelor’s degree or equivalent
- Fluency in English and German with other European Languages a bonus
- Strong numeric, analytical & problem solving skills
- Exceptional communication skills
- Enthusiasm, drive and a desire to excel in a client facing role
- Service oriented
- Willingness to travel
Highly desired attributes: - A strong knowledge of Microsoft Excel
- Previous client facing experience
- A commercial attitude
Although FactSet considers ambitious graduates from any discipline and candidates with industry experience, we favour those with a background in finance, business, mathematics or economics.
Applications should be sent by email, with a formal cover letter and current C.V. attached to recruiting_uk@factset.com. FactSet is an Equal Opportunities Employer and strongly supports diversity in the workplace.
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